Choose Your Plan
Transparent pricing that scales with your fleet. All plans include a 14-day free trial.
Starter
Perfect for small fleets getting started
3-10 vehicles
Beta pricing - locked forever
- GPS Tracking
- Chain of Custody
- Basic Parent Portal
- Basic Analytics
- Email Support
- Route Optimization (PaxAI)
- Advanced Analytics
- API Access
PaxPay fee: 2.9% + $0.30
Professional
Most popular for growing fleets
5-50 vehicles
Beta pricing - locked forever
- Everything in Starter
- Route Optimization (PaxAI)
- Advanced Analytics
- Full Parent Portal
- Guided Onboarding (1hr)
- Priority Support
- API Access
- White-label Portal
PaxPay fee: 2.5% + $0.25
Enterprise
For large fleets with custom needs
10+ vehicles
Beta pricing - locked forever
- Everything in Professional
- API Access
- White-label Portal
- Custom Reports
- Dedicated CSM
- Custom Integrations
- Audit Log Access
- SLA Guarantee
PaxPay fee: 2.2% + $0.20
Compare All Features
All plans include our core fleet management features. Higher tiers unlock advanced optimization, analytics, and enterprise capabilities.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Core Features | |||
| GPS Tracking | |||
| Chain of Custody | |||
| Driver Mobile App | |||
| Route Management | |||
| Passenger Management | |||
| Portal Access | |||
| Parent/Client Portal | Basic | Full | White-label |
| Real-time ETA Notifications | |||
| Pickup/Dropoff Confirmations | |||
| Custom Branding | |||
| PaxAI Features | |||
| Route Optimization (PaxAI) | Priority | ||
| Time Window Optimization | |||
| Multi-vehicle Optimization | |||
| Fuel Savings Reports | |||
| Analytics & Reporting | |||
| Analytics Dashboard | Basic | Advanced | Custom |
| On-time Performance | |||
| Driver Performance | |||
| Custom Reports | |||
| Data Export | CSV | CSV, Excel | All formats |
| Integration | |||
| API Access | |||
| Custom Integrations | |||
| Webhook Support | |||
| SSO/SAML | |||
| Support & Onboarding | |||
| Email Support | |||
| Response Time SLA | 48h | 24h | 4h |
| Phone Support | |||
| Dedicated CSM | |||
| Onboarding | Self-serve | 1hr Guided | Full Implementation |
| Compliance | |||
| Audit Log | |||
| HIPAA Compliant | |||
| SOC 2 Type II | |||
Frequently Asked Questions
What happens after the beta program ends?
Beta participants keep their locked-in pricing forever for their first 10 vehicles. Any additional vehicles added after beta ends will be at standard pricing. You'll never lose your beta discount on existing vehicles.
Can I upgrade or downgrade my plan?
Yes! You can change plans at any time. When upgrading, you'll get immediate access to new features. When downgrading, the change takes effect at your next billing cycle. Your beta pricing discount applies to whichever tier you choose.
What's included in the beta pricing lock?
Your per-vehicle monthly rate is locked at beta pricing ($49/$79/$119 depending on tier) for your first 10 vehicles. This rate never increases as long as you maintain an active subscription. Vehicles 11+ are billed at current standard rates.
Is there a minimum number of vehicles?
Each tier has different vehicle ranges: Starter (3-10), Professional (5-50), Enterprise (10+). You need at least the minimum for your chosen tier. There's no maximum for Enterprise.
What's the difference between PaxAI tiers?
Starter doesn't include PaxAI route optimization. Professional includes full PaxAI with multi-vehicle optimization and time windows. Enterprise gets priority processing for faster optimization on large fleets.
Do I need special hardware?
No hardware required! PaxPilot works with driver smartphones using our mobile app. We also integrate with existing GPS providers like Samsara, Geotab, and others.
What are PaxPay fees?
PaxPay is our optional payment processing for NEMT trip billing. Fees decrease with higher tiers: Starter (2.9% + $0.30), Professional (2.5% + $0.25), Enterprise (2.2% + $0.20). You're not required to use PaxPay.
Ready to transform your fleet operations?
Join the beta program today and lock in legacy pricing forever. 14-day free trial, no credit card required.